I think Scott Adams bugged The Daytona Beach News-Journal. No, not really, but I doubt his strip could be any more accurate, down to the exact character.
And it’s not just me. I posted the comic on the board, and every single person on the copy desk knew the person on our (un) “help desk” resembling the character.
P.S. It got taken down the next day. Apparently, it was a little *too* obvious!